INTRODUCTION
Consumer response is not all cognitive and rational; much may be emotional and elicit different kinds of feelings. A brand or product may make a consumer feel proud, excited, or confident. An ad may create feelings of amusement, disgust, or wonder. Emotions can be defined as strong relatively uncontrolled feelings that affect our behaviour. Emotions do play a very important role in behaviour of consumers. Emotion is a term frequently and familiarity used as synonymous with feelings. For instance an individual, feeling a heave of happiness, may decide to buy a chocolate for himself and his friend. Many times consumers are indulge in excessive shopping when overwhelmed by depression.
Emotional branding is frequently utilized by competitive brands attempting to build on their performance benefits to strike an emotional chord with the hearts of their customers. Branding of emotions is a vital strategy that focuses upon the consumer and not the product at the very forefront; it researches how brands can communicate with people in a more sensible and humanitarian manner and affect people deeply at the varying degree of the feelings and senses. In this way, by enduring consumer brands are at last empowered themselves. The emotional environment of branding leads the brands towards an unparalleled and complying strategic personality which enables the brand to distinguish itself completely from the competitors and secure a unique place in the minds of consumers